OUR COMPANY AERIS TENAX TRACOE KIDS TRACOE ADULTS RELIANCE
FAQ's

ORDERING

A P.O. or Bryan Medical order form, with item names, numbers and quantities are required.

To set up an account, contact us by phone. Email orders to sales@bryanmedical.net.

ORDER AERIS, TENAX, RELIANCE, AND HOOD PRODUCTS

BM ORDER FORM

Download and complete the form, or use your facilities P.O. Indicate product names, numbers and quantities.

Email orders to sales@bryanmedical.net. You will receive an order receipt confirmation email.

ORDER TRACOE STANDARD AND CUSTOM ON DEMAND

TRACOE ORDER FORM

Download and complete the form, or use your facilities P.O. Indicate reference numbers, names and quantities.

Email orders to sales@bryanmedical.net. You will receive an order receipt confirmation email.

ORDER CUSTOMIZED TRACOE COMFORT

COMFORT ORDER FORM

Download and complete the form, or use your facilities P.O. Indicate reference numbers, names and quantities.

Email orders to sales@bryanmedical.net. You will receive an order receipt confirmation email.



ORDERING TRACOE CUSTOM LENGTHS

If you require a custom length not listed in the Tracoe Mini Custom Length Program or Tracoe Silcosoft Custom Length Program, please contact Bryan Medical at 513-272-1600.

Need help selecting the right product? Email or call us. We pride ourselves on providing real customer service.

How do I set up an Account?

Establish an account with Bryan Medical by calling 513-272-1600

Can I order on the website?

Orders cannot be placed directly from the website. You can select items from our product lines and build a CART and the contents can be forwarded to your email. You can also text the PROD# or REF# in your CART to any smartphone.

How do I forward the contents of my cart?

After you build a CART, open the CART and select either the “Email PROD#” button or the “Text PROD#” button.

Does the website keep a record of orders?

After your close the CART, the contents will not be saved.

Are Bryan Medical and Tracoe products also available through distributors?

In addition to ordering from us, Bryan Medical and Tracoe products are available through McKesson and Medline Industries.

Can custom length Mini and Silcosoft not offered in the custom length program be ordered?

Yes. Contact BryanMedical about ordering “special” custom tubes, at 513-272-1600 or via email to sales@bryanmedical.net.

Can non-sterile custom length Tracoe Silcosoft tracheostomy tubes be ordered?

Only sterile custom length Silcosoft tubes are available.

What form do I use to place a custom Tracoe Comfort tracheostomy tube order?

Download and submit the Order Form for TRACOE Comfort/Comfort XL product variants. Include both the order form AND a purchase order.